Key Responsibilities
1. Team & Workload Management
• Review team workload and allocate tasks based on individual capacity, skills, and experience to ensure operational efficiency.
• Monitor daily order processing and production activities, providing guidance and support to ensure smooth workflow.
• Communicate management instructions to the team, ensuring compliance with company policies and procedures.
2. Production Management & Order Processing
• Oversee all merchandising and production-related activities, acting as the primary liaison between management, customers, subcontractors, and internal teams.
• Review material Balance Sheet and purchase request to ensure cost effectiveness and production lead-time.
• Manage daily correspondence related to material & input on time delivery to the factories and production management functions.
• Schedule and lead production status meetings, ensuring timely distribution of Order Tracking Reports (OTR).
• Identify and troubleshoot challenges during order release, providing timely solutions.
• Follow up from order confirmation to garment delivery, ensuring adherence to agreed timelines.
• Collaborate with cross-functional teams, supply chain partners, and subcontractors to proactively resolve issues and mitigate risks.
3. Process Optimization & Risk Assessment
• Participate in risk assessment meetings and cross-functional discussions, ensuring follow-ups on key action points.
• Circulate weekly Open PO reports with subcontractors to maintain an updated order book.
• Track weekly shipments using Order Tracking Reports & Shipment Trackers, providing status updates to brand partners.
• Review Internal Order Tracking Reports (IOTR) and Daily Production Reports (DPR) to identify and mitigate potential risks.
• Conduct regular factory visits, reporting potential production delays or risks to leadership with clear findings.
4. Training & Development
• Participate in the recruitment, interviewing, and onboarding of new employees.
• Strengthen team communication and coordination skills to effectively collaborate with suppliers, subcontractors, and other stakeholders.
• Identify skill gaps within the team and coordinate with HR or relevant departments to arrange necessary training programs.
• Encourage knowledge sharing and problem-solving to improve efficiency in daily operations.
• Manage and evaluate team performance, ensuring alignment with company goals.
5. Reporting & Compliance
• Ensure all required reports are completed accurately and on time.
• Provide regular updates to management on team performance, production status, and customer feedback.
6. Other
• Perform additional responsibilities as assigned by the Managing Director.
Qualifications & Experience
• Degree or Diploma in Marketing, Management, or a related field.
• 5+ years of experience in the apparel industry, with at least 3 years in bulk order management.
• Experience with SAP, ERP, or similar systems is a strong advantage.
• Strong understanding of the textile industry, raw material market, and textile production processes.
Skills & Competencies
• Highly detail-oriented, proactive, and eager to learn with a commitment to continuous improvement.
• Strong analytical and problem-solving mindset, with a positive and adaptable approach to challenges
• Excellent communication, negotiation, and stakeholder management skills.
• Strong multitasking and prioritization skills.
• Advanced MS Office proficiency, especially in Excel.
• Fluent in English (both spoken and written).
• Proven experience in leading teams, coaching, and fostering a collaborative work environment.
• Thrives in fast-paced, high-pressure environments, maintaining efficiency and focus.
• Upholds the highest standards of honesty, integrity, and teamwork in all professional interactions.
• Be part of a globally recognized textile manufacturer with a century-long legacy.
• Exciting career growth opportunities in a dynamic and expanding company.
• Competitive salary, performance-based incentives, and benefits.
• Exposure to leading international markets and industry innovations.